UK MAINLAND SHIPPING:
Every effort is made to send orders placed before 1pm Mon-Fri on same day, however we are experiencing a higher than normal volume of orders. Our aim is to send all orders placed by 1pm Mon-Fri within 1 working days but this cannot be guaranteed at all times.
STANDARD UK DELIVERY - ROYAL MAIL 2ND CLASS RECORDED POSTAGE.
Costs - £2.95 to £9.95. Depending on the weight of your order shipping costs will be calculated at checkout, you will never pay more than £9.95 for standard delivery charge. Usually 2-5 day delivery however this is not guaranteed.
EXPRESS DELIVERY UPGRADE (Delivery weekdays only) - price based on weight of order. Orders must be placed by 1pm Monday - Friday. Orders placed outside of these times will be sent next working day. All items will require a signature so please ensure someone is available to sign. PLEASE NOTE: Orders under 2kg will be sent via Royal Mail Next Day delivery service and orders over 2kg will be sent via Royal Mail 48HR delivery service. We cannot guarantee delivery times of item or be held responsible for items arriving late due to postal service /strike action etc. During weekends/ holiday periods / bank holidays or postal strikes all orders will be sent out next working day.
SATURDAY DELIVERY UPGRADE Available on orders placed before 1pm on Friday ( excluding holiday periods). Cost depending on weight of your order.
T&C's - ** Shipping costs are non refundable on returned items unless found to be faulty and are limited to standard delivery refund.
OVERSEAS SHIPPING COSTS & DELIVERY TIME :
Please ensure you choose your country from drop down menu at checkout and shipping costs will be calculated for your order by weight.
Please contact us if you require any assistance. Please note that some countries will charge customs & excise duty on goods, please check if you are unsure as we cannot be held responsible for this. Approx. 4-7 day delivery for Europe and 4-10 day delivery for rest of the world although this is approximate and cannot be guaranteed. Orders may be sent in multiple parcels depending on weight.
Most items are sent 2nd class recorded / International signed for via Royal Mail. Please ensure someone is available to sign. If your item(s) cannot be delivered and the item is returned to us then postage will need to be paid again. Larger UK orders will be sent parcel force 48hr & will also require a signature.
Royal Mail 2nd class recorded usually arrives within 2-4 days in the UK. However at peak times may take longer. If after 7 days your item has not arrived then please drop us a line & contact your local office, otherwise they may return your order to us. If delivery has been attempted but has been unsuccessful then a card SHOULD be left but isn't always. Contact your local post office as it may be there. RM state 15 working days before losses are admitted within UK, so if your item has not arrived within this time please let us know.
SECURE SHOPPING - Our website is secure, please shop with confidence.