TWEEDMANS COMMITMENT TO YOUR PRIVACY
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used by us. To make this notice easy to find, we make it available on our homepage as well as all other pages of our website.
INFORMATION WE DO COLLECT
This notice applies to all information collected or submitted on this website.
On some pages, you can order products, contact us, sign-up for an account and opt-in to receive marketing emails.
The types of personal information collected on these pages are:
On some pages, you can submit information about other people.
For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address.
In this circumstance, the types of personal information collected are:
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
INFORMATION WE DON’T COLLECT
Credit/Debit Card Information – we use a third party payment processor to handle this information securely.
None of your Credit/Debit card information is stored anywhere on this site and we never see this information.
HOW WE USE INFORMATION
We use the information you provide about yourself when placing an order only to complete that order and to update you on your order status. We do not share this information with *outside parties except to the extent necessary to complete that order.
We use the information you provide when signing up for an optional account to complete your orders and to update you on your order status. We do not share this information with *outside parties except to the extent necessary to complete orders.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with *outside parties except to the extent necessary to complete that order.
*Outside parties being our website provider (Bigcommerce) and our payment processors (Braintree & Paypal).
We use return email addresses to answer the emails we receive. Such email addresses are not used for any other purpose and are not shared with outside parties.
You can opt on our pages and during checkout to receive marketing emails on our new products and services. For sending these emails we use a 3rd party email provider called Mad Mimi which is a GoDaddy company.
Information you submit on our website will not be used for this purpose unless you choose to opt in.
You can always unsubscribe from our email updates at any time via the unsubscribe link at the bottom of emails.
COOKIES - Learn more on our Cookies Policy page
We use 3rd parties (google analytics & our website provider) to collect non-identifying and aggregate information to better design our website and to analyse visitors and website usage.
We may disclose aggregate, anonymous statistics about the number of visitors to this website or number of purchases made.
Both the cookies and the embedded code on our website provide statistical information about visits to pages on this website, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. We utilise this information to help improve the user experience.
We would not collect data for this purpose that could be used to identify any individuals.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
HOW LONG WE KEEP YOUR DATA
Unless requested by you to do otherwise we shall keep all data relating to orders and accounts for the lifetime of our store. We stop processing your personal data as soon as we have fulfilled your order. For newsletter subscription you can unsubscribe at any time via the link at bottom of email.
We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons.
Therefore, we might need to retain certain data even if you ask to delete it. We might need to share your personal information to comply with applicable legal obligations.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Sensitive and private data exchange between our website and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
While all our website provider (Bigcommerce) servers are located in the US, they are participants in the EU-US Privacy Shield Framework.
OUR COMMITMENT TO CHILDREN’S PRIVACY
Protecting the privacy of the young is especially important. For this reason, we never collect or maintain information on our website from those we actually know to be under 13 years of age, and no part of our website is structured to attract anyone under 13.
THIRD PARTY WEBSITES
Users may find content on our Site that link to the sites and services of third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
HOW TO ACCESS OR CORRECT YOUR INFORMATION
You can access all your personally identifiable information that we collect online and maintain by contacting us. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
If you are one of our customers who is in the EU, and you have specific rights that we are honoured to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact
details at the bottom of this page. We will be more than happy to help.
Individuals have a right to complain to the ICO if they think there is a problem with the way we are handling their data.
YOUR ACCEPTANCE OF THESE TERMS
By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
HOW TO CONTACT US
If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact us. Please provide your name and contact information along with the request. Alternatively, inquiries may be mailed to the following address:
Tweedmans, 92 Highstock Lane, Gedney Hill, Lincolnshire, PE12 0QQ.
Last updated 21st May 2018